“We’re the one AI freight platform that may allow you to cowl any load in beneath ten minutes with the highest quality service at the very best fee,” Bansal mentioned.
By automating the historically handbook means of discovering carriers, Lanesurf considerably reduces the effort and time required to cowl freight. The platform performs the vetting course of and gathers actual quotes, similar to service gross sales representatives would.
“Consider Lanesurf like a military of one-hundred service gross sales reps, all working directly simply attempting to cowl a load for you,” Emory mentioned. This functionality is not only theoretical; in the course of the demonstration, their AI swiftly managed an actual load state of affairs, selecting up freight in Bolingbrook, Illinois, and delivering it to Columbus, Georgia.
One distinctive characteristic of Lanesurf, says Bansal, is its potential to combine AI seamlessly with current workflows.
The effectivity of this method is straight away obvious.
“Usually, you’ll simply name and begin talking to carriers manually, and naturally that takes quite a lot of time and in-depth information,” Bansal mentioned.
Lanesurf can discover vehicles to name for each load and vet them for compliance.
Lanesurf’s vetting course of ensures compliance with third-party suppliers and delivers a refined record of potential carriers that will in any other case take an immense period of time and even tribal information to accumulate. It is a important benefit for brokers, who know firsthand how typically compliance and effectivity conflict.
“All we have to do now could be set off,” Bansal mentioned. “From there, the AI takes over, calling carriers and sending emails all concurrently.”
Lanesurf is notable for its real-time negotiation capabilities. Through the demo, the AI effectively dealt with fee negotiations with carriers, retaining reminiscence from previous interactions to facilitate clean discussions.
“The AI rep truly has reminiscence from previous calls,” Bansal mentioned. “It remembered my service information from earlier than and used real-time consciousness from different calls which might be occurring in parallel.”
This enables Lanesurf’s AI to confidently deal with fee discussions, a job that would sometimes take important negotiation back-and-forth if finished manually. For example, in one of many demo interactions, the AI was approached with a fee of $1,900, which was under the usual fee of $2,100 for that route. Nonetheless, as a consequence of Lanesurf’s AI engagement and historic interplay reminiscence, they settled on an agreeable $2,000 by leveraging relationship dynamics and present market demand.
This performance transcends conventional strategies of single-thread negotiation and provides freight brokers a degree of multitasking that traditionally required quite a few human operators.
