Though the market has been risky this week, ServiceNow shares are on a tear. Under are three the explanation why:
Financial institution of America Improve Boosts NOW
ServiceNow (NOW) is a software-as-a-service enterprise workflow chief. ServiceNow’s “Now” platform is utilized by greater than 85% of Fortune 500 firms and almost 60% of World 2000 enterprises. Regardless of ServiceNow’s software program dominance, shares have slid 50% over the previous yr as buyers have adopted a “promote first, ask questions later” mindset amid synthetic intelligence disruption fears.
Nonetheless, ServiceNow’s fortunes seem like altering this week. NOW shares are up greater than 10% this week following a Financial institution of America (BAC) analyst be aware. Not solely does Financial institution of America not see NOW being disrupted, however additionally they see the corporate as a prime AI beneficiary, saying:
“We imagine ServiceNow’s present place is tough to problem. The corporate started its journey with IT Service Administration (ITSM), software program used to log, classify, prioritize, and resolve inner expertise points. It has since expanded into adjoining enterprise service and operational workflows, together with IT Operations Administration (ITOM), IT Asset Administration (ITAM), Safety Operations (SecOps), HR service supply, customer support, creator workflows, procurement, and broader enterprise automation. These workflows are high-volume, compliance-sensitive, deeply built-in, and tough to interchange as soon as embedded.”
In the meantime, ServiceNow has maintained a strong 97% buyer renewal price in every quarter since This fall 2019, suggesting that, regardless of the most recent AI improvements exterior of ServiceNow, clients stay loyal.
Picture Supply: @ashton_1invests, Fiscal.AI
Huang Feedback Enhance Software program
Throughout his latest keynote look at ServiceNow’s Information 2026 convention, NVIDIA’s (NVDA) iconic CEO Jensen Huang disputed AI software program disruption claims, saying, “Agentic AI is totally accretive for software program firms.” In a separate CNBC interview, Huang added, “AI will likely be one of many best transformations for the software program business ever. For the primary time, service is software program, software program is service – and the service business is 100 occasions larger than the software program business. Now, for the primary time, you’re going to have human brokers which can be, after all, managed and supported by ServiceNow, augmented by AI brokers which can be going to be strolling autonomously with people.”
Worth Diverging from Free Money Movement
Till 2025, ServiceNow’s share worth has adopted free money move. Nonetheless, when software program buyers “threw out the newborn with the bathtub water” in 2025, these metrics diverged closely for the primary time. Nonetheless, NOW’s FCF has really accelerated because the AI fears hit the inventory, forcing shorts to cowl their bets and bulls to purchase again the inventory.

Picture Supply: @financejack44, VJNAI
Backside Line
Whereas the broader market experiences volatility, ServiceNow shares are out of the blue skyrocketing. Wall Avenue incorrectly panicked that AI would disrupt the enterprise software program big, however now it’s enjoying catch-up.
Past Nvidia: AI’s Second Wave Is Right here
The AI revolution has already minted millionaires. However the shares everybody is aware of about aren’t more likely to preserve delivering the most important income. AI’s second wave is shifting from infrastructure to implementation and these firms are on the forefront of this transition, positioned to turn into what Amazon and Google have been to the web period.
Financial institution of America Company (BAC) : Free Inventory Evaluation Report
NVIDIA Company (NVDA) : Free Inventory Evaluation Report
ServiceNow, Inc. (NOW) : Free Inventory Evaluation Report
This text initially printed on Zacks Funding Analysis (zacks.com).
The views and opinions expressed herein are the views and opinions of the writer and don’t essentially replicate these of Nasdaq, Inc.
