Rebeca Moen
Dec 31, 2025 05:11
TVS Motor Firm enhances buyer interactions globally by deploying multimodal AI brokers utilizing ElevenLabs, attaining important enhancements in lead seize and suggestions processes.
TVS Motor Firm, a outstanding participant within the international mobility options sector, is pioneering digital engagement by deploying multimodal AI brokers using ElevenLabs’ superior platform. This strategic transfer goals to revolutionize buyer interplay by integrating voice and textual content capabilities. In response to ElevenLabs, early outcomes point out a 35% enhance in lead seize and an 80% discount in buyer suggestions turnaround instances throughout greater than 25 international locations.
Why TVS Motor Selected ElevenLabs
Within the first quarter of the monetary 12 months, TVS Motor evaluated a number of architectures for its agent platform, together with speech-to-speech and pipeline-based programs. ElevenLabs was chosen for its unmatched low latency, pure voice high quality, and multilingual assist, that are very important for TVS’s international operations. Integration was swift, taking lower than per week, leveraging ElevenLabs’ Agent APIs and assist for main cloud telephony suppliers like Twilio and Plivo.
From Static CTAs to Excessive-Changing AI Brokers
TVS Motor has transitioned from static internet types to AI-driven brokers that autonomously handle product discovery and lead seize via a multimodal widget. This innovation has considerably improved conversion charges, with brokers now dealing with duties beforehand managed by conventional call-to-action methods.
Localized Actual-Time Buyer Suggestions
Publish-sales interactions are enhanced with Voice AI brokers conducting NPS calls and amassing suggestions, tailor-made to completely different areas akin to Latin America, ASEAN, the Center East, and Africa. By localizing voice personas, TVS ensures culturally aligned interactions, leading to a 35% price discount in suggestions processes and an 80% enchancment in turnaround instances.
Constructed for International Markets
At present, TVS brokers assist 9 languages, together with English, Hindi, Tamil, Bahasa, Spanish, Arabic, French, Turkish, and Italian. Every voice persona is crafted to mirror native dialects and cultural nuances, enhancing person belief and engagement.
Scaling with ElevenLabs’ Platform
TVS Motor’s deployment of AI brokers throughout its worldwide web sites signifies a considerable leap in scaling multimodal AI options. This partnership with ElevenLabs permits TVS to automate and optimize interactions throughout various markets swiftly, establishing a brand new normal for international buyer engagement.
Picture supply: Shutterstock
