Betterment has warned customers to ignore a crypto promotion message that circulated on Friday, describing it as an unauthorized notification that was despatched via a third-party system.
The incident surfaced after a number of customers reported receiving a message that appeared to advertise a limited-time cryptocurrency provide. Screenshots shared on Reddit confirmed the notification urging recipients to ship as a lot as $10,000 price of Bitcoin (BTC) or Ether (ETH) to specified pockets addresses, with a promise that the funds could be “tripled” and returned inside hours.
The message, framed as an official promotion celebrating Betterment’s “best-performing yr,” intently mirrored widespread crypto rip-off ways, together with time stress, unusually excessive assured returns and direct pockets transfers. Some customers mentioned comparable language additionally appeared in electronic mail messages.
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Betterment disavows crypto promotion message
In an announcement posted on X, Betterment confirmed that the message was not professional. The corporate mentioned the notification was despatched with out authorization through a third-party system used for advertising and different buyer communications.
“Please observe that this isn’t an actual provide and ought to be disregarded,” Betterment wrote, including that it apologized for any confusion attributable to the message.
Betterment is a US-based digital investing platform greatest often called a robo-advisor that robotically builds and manages diversified portfolios utilizing low-cost ETFs, together with money administration and retirement accounts.
Whereas it’s not a crypto trade, Betterment does provide crypto investing as a linked product, permitting customers to achieve publicity to belongings like Bitcoin and Ethereum via its platform through an built-in crypto service.
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Crypto phishing losses fell 83% in 2025
Crypto phishing assaults linked to pockets drainers dropped sharply in 2025, with whole losses falling to $83.85 million, down 83% from almost $494 million a yr earlier, in line with a report from Rip-off Sniffer. The variety of victims additionally declined to about 106,000, a 68% drop yr over yr, as total market exercise cooled.
Nonetheless, phishing losses nonetheless tracked crypto market cycles, peaking in periods of heightened onchain exercise, notably within the third quarter when Ethereum posted its strongest rally and losses reached $31 million.
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