A basic view exhibits the emblem of South Korean on-line supply service Coupang, at a constructing housing the corporate’s headquarters in Seoul on Dec. 9, 2025.
Jung Yeon-je | Afp | Getty Pictures
South Korean on-line retail large Coupang stated it would provide 1.69 trillion South Korean received ($1.17 billion) in compensation to 34 million customers affected by a large knowledge breach disclosed final month.
The corporate stated in a assertion Monday native time that it deliberate to supply clients with buy vouchers totaling 50,000 received for varied Coupang companies.
Former clients who closed their Coupang accounts following the information breach are additionally eligible to obtain the vouchers.
Coupang stated customers can test their eligibility for the vouchers beginning Jan. 15, in line with a Google translation of the assertion in Korean.
Harold Rogers, interim CEO for Coupang Corp., described the transfer as a “accountable measure for our clients,” and stated the corporate would “fulfill its duties to the top.”
“I as soon as once more deeply apologize to our clients,” he stated within the assertion.
Rogers’ apology got here a day after Coupang founder Kim Bom additionally apologized, saying that he was “devastated” by the frustration folks have skilled.
The info breach, which was revealed on Nov. 18, led to the resignation of CEO Park Dae-jun earlier this month.
Coupang founder Kim Bom stated in a separate assertion that the corporate had failed to speak clearly from the outset of the incident.
The U.S.-based chairman acknowledged his apology was “overdue,” explaining that he initially believed it was finest to speak publicly and apologize solely after all of the details have been confirmed.
“On reflection, this was a poor judgment. Whereas Coupang labored tirelessly to resolve the scenario, I ought to have expressed my deepest regrets and honest apologies from the start. My coronary heart has been heavy ever since I first realized of the information breach,” Kim stated.
Kim added that the corporate has recovered all of the leaked buyer data by means of cooperation with the federal government, in addition to the storage gadgets belonging to a suspect behind the information breach.
He additionally stated the shopper data saved on the suspect’s laptop was restricted to three,000 information and that it was not distributed or offered externally.
