Residents Monetary Group, Inc. (CFG) Morgan Stanley US Financials Convention 2026 June 10, 2026 11:15 AM EDT
Firm Individuals
Brendan Coughlin – President and Head of Shopper, Non-public Banking & Wealth
Presentation
Unknown Analyst
All proper. Thanks, everybody, for becoming a member of. Up subsequent, now we have Residents Monetary Group, and we’re delighted to have with us at present, Brendan Coughlin, President of Residents.
Brendan Coughlin
President and Head of Shopper, Non-public Banking & Wealth
Thanks for having me. Completely satisfied to be right here.
Query-and-Reply Session
Unknown Analyst
Thanks a lot for being right here. Let’s — Brendan, let’s begin with the buyer financial institution. It is undergone fairly a transition and the transformation over the past 10 years. And I believe you could have the stats to drive a number of this transformation. Inform us about that journey. What did it take? And the way do you’re feeling in regards to the total positioning of the buyer financial institution at present?
Brendan Coughlin
President and Head of Shopper, Non-public Banking & Wealth
Properly, the buyer financial institution is de facto the bedrock of Residents Monetary Group. It is remodeled in its personal proper, nevertheless it is also an enabler for lots of the opposite issues that we’re doing, whether or not it’s the personal financial institution or among the issues within the industrial group. However throughout the shopper financial institution itself, when you rewind all the way in which again to after we took the financial institution public in 2014, it was actually a financial institution that was made up of an entire bunch of threads and it wasn’t properly built-in and the profile of it was fairly subpar, high-cost deposits, low-priced loans, fairly skinny margin enterprise. So we have taken on a metamorphosis journey over the past decade to essentially place it to look extra like friends after which have outsized momentum in some areas than friends.
So, sort of breaking
